Everton Season Ticket Members will be able to resell tickets for games they cannot attend during the 2021/22 season, with the Club’s own ticket resale platform launching on Monday, August 23.
The facility has been created to assist Season Ticket Members if they are unable to attend matches.
Beginning with the visit of Burnley (Monday 13 September), Season Ticket Members can list their seats for any fixture they are unable to attend, with fans able to manage the process themselves from their online ticketing account. Full details of how Season Ticket Members can list will be available on the Club’s ticketing platform from Monday, August 23.
Season Ticket Members will receive a pro-rata credit on their ticketing account for each ticket they list which is sold via the platform, with tickets then listed for sale on the website at the face value for the given fixture. If tickets listed for selected games are not sold, Season Ticket Members will not receive a pro-rata credit, but their ticket will remain available to them to use for the specified fixture. Official Members for the 2021/22 season will have priority windows ahead of each fixture to purchase tickets on the platform.
Credit earned by Season Ticket Members who utilise the system can be used for future ticket and Season Ticket purchases.
The new platform gives Season Ticket Members the flexibility to remove the ticket from sale if their plans or circumstances change. If a ticket is still unsold on the day of the game, the supporter will receive a reminder via text or email that their ticket is still valid if they wish to attend the fixture.
At launch, only adult tickets will be available for purchase on the re-sale platform. Season Ticket Members with concession Season Tickets can still list their tickets for sale, but anyone wishing to purchase tickets will only be able to purchase as an Adult. The functionality for purchasing concession tickets is expected to be introduced in the autumn/winter months of the 2021/22 season.
Revenue generated by the platform will be donated to Everton in the Community to enable the Club’s official charity to extend and enhance its life-changing and life-saving work across Merseyside and beyond.
The new service has been developed with vital input from the Club’s Fans’ Forum. The platform will provide a permanent solution for ticket resale at Goodison Park, with the Club continuing to work alongside fan groups to gather feedback in order to continue to develop and enhance the platform over the course of the season.
·How far in advance can I list my ticket for sale?
You will be able to list your ticket for sale for any game in the season, as far in advance as you like. However, the tickets will only become available on the resale platform in line with the commencement of ticket sales to Official Members.
·Will my seat appear on the online resale platform as soon as I’ve listed it?
No, the tickets listed by supporters will only appear on the resale platform in line with the commencement of ticket sales to Official Members.
·How much money will I receive for selling my seat?
Season Ticket Members will receive the pro-rata price of their Season Ticket for any games they sell their seat for when listed tickets are sold. This will be available as credit in the Season Ticket Members’ ticketing account which can then be used for future ticket and Season Ticket purchases.
If I list my seats and they are not sold through the resale platform, will I still receive a pro-rata credit if I don’t attend the game?
No, If tickets listed for selected games are not sold, Season Ticket Members will not receive a pro-rata credit, but the ticket will remain available to use by the Season Ticket Member for the specified fixture.
·Can supporters who have purchased a general admission ticket list their seat if they are unable to attend the game?
No, this service is only available for Season Ticket Members.
·Can all supporters purchase from the resale platform?
Yes, from its launch, the resale platform will be open to all supporters. From the beginning of August, there will be priority windows for Official Members to purchase on the resale platform ahead of general sale.
·How much will tickets cost on the resale platform?
All tickets available will be priced at face value for the chosen fixture and in line with the adult match ticket price band for the stand of the available seat.
·What are the delivery options if I purchase a seat on the resale platform?
The delivery options are the same as the Club offers for general admission tickets. This includes mobile tickets, print at home or UK delivery.
How do I list on the ticket resale platform?
From 10am on Monday, August 23 Season Ticket Members will be able to follow the links and guidance to list when logging into their ticketing account on the Club’s ticketing platform, available here: tickets.evertonfc.com